How to send your flowers!

A step by step guide
Click here for our blog post on recommended materials.

*Please note in person drop offs with a consultation must be pre arranged and are only accepted Mon-Friday during business hours at our studio in Derbyshire. If you'd like to drop off outside of our opening hours you can drop them in our secure drop box outside the studio, please pop us a message for detail! (This is available for evening and weekend drop offs)

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Before you start preparing your flowers it is important to remember I preserve flowers in the condition they are in when they arrive to me, not how they were when they were fresh. I have perfected these instructions over 5 years, any deviation from my instructions may effect the outcome of your keepsakes. If you are having your flowers pressed it is imperative the blooms are kept DRY, only the stems needs moisture.

1. Leaving your bouquet intact, cut the end of each stem at a 45 degree angle. Then let the flowers sit in fresh water for 10 minutes to hydrate them for the journey before continuing. (Sending single stem/memorial flowers? Skip to step 4)

    

2. Take them out of the water and wrap the ends of the stems in damp kitchen towel, ensure the ends are covered at the bottom so the flowers can drink the moisture. Only wrap the stems, not the entire flower. Secure this in place with either kitchen foil, or cling film and rubber bands. If you have lillies in your selection please REMOVE pollen buds before sending.

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3. Place these in a tall box and use water degradable packing peanuts or scrunched up newspaper to pad out any negative space. DO NOT use bubble wrap or any plastic. Your bouquet should travel in an upright position.

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4. Smaller blooms for smaller orders can be banded together in small bunches and placed in a strong sturdy tupperware or shoe box. Please wrap the stems as per the above steps, do not leave in florists oasis. Please note I do not return tupperware.

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5. On a piece of paper write your full name AND your order number, which can be found on your order confirmation email from either my website or etsy. Tape this to the inside of the box.
   Failure to include this may end up with your flowers being disposed of.

6. If you would like to include any charms, ribbon or other items place these in a zip lock sandwich bag and label with your full name and order number in permanent marker.

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7. If you have a preference of what flowers are used in certain items, or have any instructions you would like me to follow, these should be sent as a physical note WITH your flowers not via messenger or email.

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8. Please write FRAGILE LIVE FLOWERS on the box.

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9. Take to the post office and ask for the special delivery, next day guaranteed service (before 1pm or 9am) this should cost around £11-£14 depending on the size of the box.

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10. Please only send using 

    Royal Mail, as if I am not in to receive the packages, my postman has acess to a lockbox to put the parcels in. If you use another courier and I am not in, I cannot travel to a sorting hub to pick these up. 

11. Please ensure you have read my terms and conditions before sending your flowers. I reserve the right to cancel any orders if flowers are unusable due to packaging instructions not being followed, a 30% admin and disposal charge will be deducted from any monies refunded.

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12. My address is sent after you place your order, an email is automatically sent with a link to these instructions and my address. This email sometimes goes straight to your junk mail so please check there if you cant find it.

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*** Please note by sending your flowers you are confirming you have read my terms and conditions ***

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Please consider the environment when packaging your flowers and where you can use bio degradeable and recyclable materials.